Melanie Garofalo


Education / Certifications

BA in Communications, University of Massachusetts – Amherst

Minor in Economics, University of Massachusetts – Amherst


Melanie is a proven leader with over 15 years’ experience across Sales and Revenue Operations.  Over the past several years, she has led Global Sales Operations at Dynatrace to scale through rapid growth and constant change of mergers, acquisitions, and IPO.   During that time, she has been influential in driving several transformational initiatives – many of which she worked closely with Exactus on the client side.  Melanie is passionate about turning challenges into opportunities, and her success is tied to strong business partnerships and collaboration.  She is excited to partner with clients, understand their business, and help them achieve their goals.



  • Strategic Planning & Organizational Design
  • Sales Performance Metrics & Analysis
  • Sales Process & Systems
  • Subscription Revenue Operations
  • Business Process Optimization & Transformation
  • Business Partnership & Stakeholder Alignment
  • Change Management & Communications